Who are TLC Business?

As part of The Lifetime Company group, TLC Business upholds the values on which our company was built, namely meeting the specific needs of our clients. Our belief is that actions speak louder than words, but results drown them both out. Delivering results and value for your organisation is what motivates our team.

PIPE
We do this through employing our PIPE Marketing Formula in everthing that we do:

Preparation + Inspiration + Perspiration + Evaluation = Realisation

We believe that incorporating the principles behind each part of this formula into all of our marketing activities, guarantees more effective marketing, a greater return on investment and a dramatic reduction in wasted time, money and effort. Surely a good thing, we think you'll agree!

Easy to work with
Allied with results, we believe it is important to enjoy working with us. In order to achieve this, we listen to how you want to work and adapt our working processes and methods of delivery accordingly.

Good communicators
Good communication is vital to building a lasting relationship and we recognise that this is crucial to the success of any campaign. We have developed systems that allow the clear, simple and quick transfer of information both internally between our teams and externally with suppliers and, most importantly, you, our clients. This ensures everyone is fully informed of progress and developments throughout the lifetime of every project.

1. Do you want marketing that delivers a return on investment?
   Our explicit focus on the ‘Preparation’ and ‘Evaluation’ phases in the marketing process will make your marketing more effective, whilst saving you time and money.   
2. Do you want to work with someone who understands where you are coming from?
   We speak your language. With over 5 years experience working with SMEs and being one ourself, we know and understand the challenges SMEs face and act accordingly. 
3. Want to work with a business dedicated to you and your needs?
   It is important for us to become part of your team, getting to know and understand you and your business, whilst allowing you to focus on what you do best, whilst we take care of your marketing. 
4. Do you want a single point of contact for all your marketing matters?
   We are your single point of contact for all things marketing, saving you time, hassle and money. Whether it is strategy & planning, online, telemarketing, design, PR, events and more marketing support you are looking for, we can take care of it all. Meaning you don't have to waste valuable time briefing multiple suppliers. 
5. Would you like to work with a business that is passionate about what it does?
   If you are like us, you'll enjoy working with businesses that are excited about what they do. It is inspiring. Well we love what we do! Helping ambitious businesses grow and achieve their objectives inspires us. We are passionate about marketing and getting it right. We are always striving to improve and learn new ways we can help our clients.

Josh has been working in marketing for over 10 years. An English Literature graduate from Leeds, he combines corporate experience with BT, agency experience at  APCO UK, with over 5 years experience helping SMEs with their marketing challenges at The Lifetime Company. 

As a passionate marketer, Josh has been Involved in helping shape the marketing courses at Southampton Solent University, Josh is now a regular speaker on the marketing circuit around Hampshire and the South.

Josh has an ‘unnatural’ passion for Norwich City Football Club and is a keen runner and footballer. He enjoys most music (‘except trance, I don’t get it.’), has a love of Salvador Dali’s work and his favourite author is Graham Greene, even though his favourite book is  Zen and the Art of Motorcycle Maintenance. For more info about Josh, click here.


Anna is a vital component in the TLC Business marketing team, with an instinctive understanding of people, she is able to empower our clients to think from a customer – orientated marketing position. With experience in working across a diverse range of B2B and B2C sectors, Anna’s enthusiastic and committed style, creates effective and compelling marketing campaigns.

Anna would describe herself as a sociable and hardworking person with a creative flair. When not in the world of marketing, exercise, fashion and baking occupy Anna's time. For more info about Anna, click here.

Jas is an integral telemarketer at TLC Business, with extensive experience across most sectors. Jas works on campaigns as diverse as outsourcing from China, PCB Assembly, employee benefits and interior design. When not at work, Jas spends time looking after her large family and supporting her son’s burgeoning golfing career.

Nura joined the TLC Business team in early 2011; she is currently studying English and Drama at the University of Winchester. When not studying, Nura delves into the world of theatre and performance, as well as working with young people through educational schemes. Nura one day hopes to travel the world documenting experiences and composing journals of travel that will hopefully be published... bringing in the millions! For info about Nura, click here

Sarah is the newest member of the TLC Business team, recently graduated from Exeter University with a degree in English Literature. Sarah brings a flexible and adaptable writing style, alongside a keen eye for detail, which ensures client campaigns utilise content in a style in tune with their target audience.  In her spare time Sarah is a passionate artist, hoping to exhibit her paintings in the future.

Tim is an experienced online marketing expert having worked for both Internet Marketing Agencies and online businesses. He has helped many different sized businesses achieve success online in a variety of industries.

Away from the Web, Tim is a keen sportsman, with a passion for Hockey, which has seen him play for both County and National League Teams. He recently took up the Bass Guitar and after ten days had his first gig in an old people’s home. He hopes to do more gigs soon!

Kate is our PR specialist, with a writing career stretching back more than 20 years. She was the Woman & Lifestyle editor at the Daily Echo and still writes a regular allotment column and features for the paper, as well as a host of other regional society magazines.

Kate is passionate about helping organisations tap into the benefits of social media as a PR tool, to support more traditional methods, when looking to raise their profile.

Alongisde her work, Kate is a green fingered evangelist, on a mission to educate the masses about the delights of growing your own fruit and veg. When you speak to her, remember to ask about her allotment!

Matt is our design guru, graduating from the University of Wales, Newport with First Class Honours in Graphic Design & Illustration. He has worked with many high profile clients such as Nike, The Big Chill Festival, Clash Magazine, Moshi-Moshi Records, Chelsea Flower Show, Hugo Boss and more.

His favorite bands include Modest Mouse, Gorillaz, Bob Dylan & Arcade Fire. His favourite artists are Saul Bass, Dali, Magritte, Milton Glaser. Favourite films include Memento, A Prophet, Mesrine, Amelie, La Antena (The Aerial), Vertigo, North By Northwest, and The Shining.

Sarah is responsible for making the team more efficient and ensuring we deliver what we promise. A Chartered Surveyor with a degree in Philosophy, Sarah brings a fresh perspective to the business, along with her considerable project management experience.

When not auditing the staff and sytems, Sarah has a passion for travel, property, photography and ebay. She is also a volunteer at local children's hospice, Naomi House.

TLC Business’ ‘Mission’ is to become the number 1 small marketing and design company in Hampshire by 2013.

In order to achieve this, we will strive to:

• Improve the effectiveness of our client's marketing and reduce waste on ineffective activities.
• Help our client’s achieve their business objectives.
• Develop clear understandings of our client’s needs and ensure we meet them.
• Communicate clearly, concisely and frequently.
• Always actively strive to be better.
• Commit to instilling high quality and value into everything that we do.

Our values and how we do business are based on TLC:

Thoughtful

We deliver a thoughtful service, using a unique process to generate results for our clients. Everything we do is based on reason and every business is different, therefore we tailor our approach to suit our clients.

Limitless

Our thinking is not constrained by convention; we go beyond boundaries to help achieve client’s limitless potential. We take ideas from the limitless sources of inspiration that surround us on a daily basis:

People
Society
Business
Art & Design
Environment

Commitment

• We are committed to instilling high quality and value into everything that we do.
• We make a commitment to our clients to work in an honest, transparent and effective manner. We believe in building long- term relationship that last a lifetime.
• We are committed to supporting our colleagues, operating in a professional and supportive manner, which creates an enjoyable environment in which to prosper.
• We are committed to the environment and maintaining an environmental conscience, always considering our influence on the environment and actively reducing our and our client's impact on it.