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AI, AEO & the New Rules of Search: What Marketers Need to Know in 2026

By Shannon – Marketing Director, TLC Business

Search is changing fast.

Not gradually. Not quietly. But fundamentally.

Between AI-powered search results, voice assistants and platforms like Google and LinkedIn prioritising answers over keywords, businesses can no longer rely on “old SEO” alone. This is where AEO (Answer Engine Optimisation) comes in and why AI is now a core part of modern marketing strategy.

Here’s what it all means and what you should be doing about it.

SEO and AEO: What’s the difference?

Traditional SEO focuses on:

  • Keywords
  • Rankings
  • Traffic volume

AEO, on the other hand, focuses on:

  • Clear, direct answers
  • Structured, trustworthy content
  • Being the source AI tools pull from

Instead of asking “How do I rank #1?”, the better question is now:
“How do I become the answer?”

Why AI is accelerating this shift

AI tools don’t browse the internet like humans do. They scan for clear, authoritative information, prioritise concise explanations and favour structured content and credibility.

If your website content is vague, over-stuffed with keywords, or written purely for algorithms, it’s far less likely to surface in AI-driven results.

Well-written, human-first content now wins.

What this means for your marketing content

Clarity beats cleverness

Content needs to say things clearly. That means:

  • Short, direct paragraphs
  • Clear headings
  • Straight answers to common questions

If a client asks it in a meeting or a sales call, it should be answered plainly on your site.

FAQs are no longer optional

FAQs aren’t filler anymore, they’re strategic. Strong FAQ sections help AI tools understand your expertise, voice search picks up your content and users get quick confidence in your offering.

Pro tip: Write FAQs exactly how people ask questions, not how brands like to phrase them.

Authority is everything

AI prioritises trusted sources. That means:

  • Clear author names and roles
  • Consistent messaging across platforms
  • Content that shows real experience, not generic advice

Blogs, case studies and insight-led posts now matter more than ever.

How we’re approaching this at TLC Business

When we create content strategies for clients, we’re now asking:

  • What questions do your customers actually ask?
  • Can this page stand alone as a clear answer?
  • Would this make sense if read aloud by a voice assistant?

We’re combining:

  • AI-assisted research (to spot gaps and trends)
  • Human-led writing (to keep it natural and relevant)
  • Structured formats that work across search, social and AI tools

The goal isn’t to chase algorithms – it’s to stay useful.

Simple actions you can take right now

If you want to future-proof your marketing content, start here:

  • Review your core service pages – do they clearly explain what you do, who it’s for and why it matters?
  • Add or improve FAQ sections using real customer language
  • Publish insight-led blogs that answer one problem at a time
  • Make authorship visible – people (and AI) trust people

Final takeaway

AI isn’t replacing good marketing, it’s rewarding it.

Brands that communicate clearly, consistently and honestly will continue to win, regardless of how search evolves. AEO isn’t a trend to panic about; it’s a shift towards better content.

And that’s something worth investing in.

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B2B marketing strategy: What marketing methods should you be using in 2020?

Introduction

Every successful business in 2020 should have a marketing strategy. A marketing strategy will define the marketing channels you will use as a business to reach, connect and engage with your customers and prospects to generate leads. The marketing channels you use should be appropriately chosen to get the biggest bang for your buck and specific to your business and the sector you’re in, but also, your choice should take into consideration your goals as a business. Ask yourself what do you want to achieve through your marketing? Is it growing your customer base and expanding your audience? Is it to generate more leads? Or for customer retention purposes? Whatever your aim is, firstly you must have a good understanding of your market, where you sit in that market and who your audience is, in order to identify the right marketing channels for you.

Where do I start?

First-things-first, a review of your competitors will help you to establish your company’s positioning and determine where you sit in the current market. If the market seems very crowded and everyone (including you) looks more or less the same, offering the same products or services, you need to consider how to stand out (in a good way!) and offer something unique to attract your customers, or as we call it – a USP (unique selling point). Whereas, you might discover you operate in a gap in the market, in which case you have something unique that nobody else is offering.

When you have reviewed your competitors and established your position and any USP you might have, you can then identify your target audience. You may have multiple customer profiles that you wish to target for your business, based around different products or services. You will need to consider your audience’s business type, age, gender, location, sector, job role, interests etc., to have a better understanding of what marketing channels you need to introduce into your marketing strategy. Your audience will also determine the type of messaging you use and what your marketing should look like.

You should use your review of your competitors to assess what marketing channels and techniques other businesses are using, as well as to find out which ones they are using well and which are not so effective. For example: what is their website like? Are they publishing new content regularly? Are they using social media? If so, which platforms are they using and how often are they posting? Do they send a newsletter? Have they got re-marketing ads set-up? Do they have pay-per-click adverts on Google? And so on. This will benefit you when you come to planning your marketing strategy and deciding which channels and techniques you should be using or could be doing better on, as well as which ones to avoid.

What’s next?

There are a multitude of effective marketing channels and techniques you can use within the B2B sector to connect with customers and prospects, but before you jump into doing all of them at once, you should create a marketing plan and select the channels that are going to be the most cost effective and beneficial for the results you want.

A marketing plan will also help you to plan for the costs and resources associated with each component and establish whether you will need to hire someone or outsource a marketing specialist to help you. Remember, just because one competitor might be doing everything, this does not mean you should and doing so could be a major waste of your time and money. Find what works for your business.

Some examples of marketing channels to consider for your 2020 strategy

To explain further, we’ll be putting together a series of informative blogs focusing on different marketing channels you could consider, including website & content creation, all things Google (SEO, paid search and remarketing), email marketing & telemarketing, social media and last but not least offline advertising and direct mail.

Keep an eye out on our blog and follow us on social media to make sure you don’t miss which channels will be best for you, to help you deliver your 2020 marketing strategy!

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